I'm sorry, she's http://xtubex.in.net/ x-tube Research by YouGov, commissioned by business servicesprovider SAS, suggested around 5 million UK current accountholders will switch banks in the next year as a result of thechanges. It found that 2 in 5 customers had not switched in thepast because they believed the process to be time-consumingalthough 1 in 4 said they didn't think their current bankoffered the best customer service.