Professor of Business Performance
Cranfield University, School of Management
Mike is Professor of Business Performance in the Centre for Business Performance at Cranfield University’s School of Management in the UK. Before his academic career, Mike spent 15 years in business, spanning the valve, paper & board, building materials, machine tool and airline catering industries. He held a number of positions, with roles in production management, strategy and acquisitions, IT, HR, commercial and general management, including directorship positions in subsidiary companies. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last ten years working with companies supporting senior management teams through the process of designing, implementing and using their balanced scorecards and related performance management techniques. He has worked with, and consulted to, a number of organisations including Accenture, Amadeus, BAe Systems, European Central Bank, Lloyds TSB, McCormick Europe, NHBC, Oki Europe, PWC, Schering, Thales, Tube Lines, Unilever and Wolseley. His current research activities are in the arena of corporate performance measurement and management, including the interface with the planning and budgeting process and performance related pay. He has authored over 100 publications, and is co-author of several books including Balanced Scorecard - Instant Manager, Getting the Measure of your Business and Change Management in a Week. Mike is the editor of the Handbook of Performance Measurement and Director of the MSc in Managing Organisational Performance.